Your account
Delete your account
You can delete your CLIQIN HEALTH account and personal data at any time.
How to delete your account
- Sign in to the CLIQIN HEALTH app or website with your mobile number.
- Open Settings → Account → Delete my account.
- Confirm with the one-time code we send to your mobile number.
Can't sign in? Call Individual & Families support on +91 88855 50234 or email Info@cliqin.health or raise it through Contact us. We verify your identity before acting.
What happens
- Immediately: you are signed out and can no longer sign in.
- Within 7 days: you can contact support to keep your account.
- After that: our team completes the deletion.
What is deleted
Your name, email and mobile number on your profile; family members and family details; uploaded documents and reports; care request descriptions, messages and attachments; support messages; notifications and registered devices.
What may be kept, and for how long
If you paid for a membership or service, payment and tax records (amount, date, invoice and payment references) are kept without your name or contact details for up to 8 years, where accounting and tax law requires it. Security audit records of account activity are kept without health content. Backups expire on their normal cycle.
If your employer provides your CLIQIN benefit, your employer is told only that you are no longer on the programme. If you are the main administrator of an organisation, transfer that role first.
Questions or complaints
Individual & Families: +91 88855 50234. Corporate & HR: +91 88855 59717. Email: Info@cliqin.health. See also our Privacy Policy.