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Legal information

Privacy Policy

This draft identifies the subjects the final CLIQIN HEALTH privacy policy must address. It intentionally leaves undecided legal and operational details for formal review.

Scope and responsible entity

Final wording and applicable details are pending owner and legal review.

Information collected

The final policy will describe account, contact, care-request and service information processed through CLIQIN. Final wording and applicable details are pending owner and legal review.

Why information is used

Information may support account operation and human-assisted care coordination. The complete purposes and lawful basis require legal review.

Healthcare and sensitive information

Healthcare information requires careful, purpose-limited handling. The final policy must define those safeguards without claiming absolute security.

Human care-coordination access

Authorised CLIQIN staff may access permitted information when needed to coordinate a member’s request. Detailed access and governance wording remains pending review.

Organisation and employer privacy boundary

Organisation administrators are not given access to an employee’s individual clinical information through the current organisation experience.

Provider access and consent

Provider access to member documents remains disabled until an explicit consent policy is approved. The final policy must explain any future consent controls.

Payments

Payment processing uses a third-party payment provider. CLIQIN does not store card numbers, CVVs, UPI PINs or payment one-time codes.

Service providers

The categories, purposes and safeguards for service providers require final owner and legal review.

Retention

No retention period is stated in this draft. Retention rules remain pending formal approval.

Security

CLIQIN uses role-restricted access and audit controls within the current platform. No system can promise absolute security, and final wording requires legal review.

User choices and rights

Applicable choices, request channels and legal rights must be confirmed for each launch jurisdiction before publication.

Children and dependents

Eligibility, guardian authority and dependent-data rules are not defined in this draft and require product and legal approval.

Contact and grievance process

A verified privacy contact and grievance process have not yet been approved for publication.

Policy changes

The process for notice, effective dates and policy changes requires final legal drafting.